FAQ

  • Why should I chose to take process improvement courses from Making Value Flow?

    Our continuous and process improvement courses are built and delivered by seasoned professionals with years of experience in program deployment, teaching, mentoring, and facilitating improvement team projects. The material thoroughly covers all of the key topics in the depth you expect for the industry-recognized Lean Six Sigma certification.

  • What is the quality of your videos and course material?

    Our videos are content-rich, fast-moving, and engaging. They include high-quality photography, videography, and B-roll footage. We avoid the use of industry jargon and deliver practical core concepts that are understandable so that you can put them into immediate use. We go the extra mile to make the material engaging, such as including exercises and adding images inside quizzes.

  • Do I need to complete all of the lessons and assigments before attending the virtual instructor-led session?

    Yes, we set a high standard for our students and challenge you to grow in depth and breadth of knowledge. For our certification courses, you must complete all topics, take all quizzes, and submit all assignments to receive an invitation to the live instructor-led session.

  • Can a group request a date for the live online instructor-led session?

    Of course, if you have a group that wants a particular date or a closed session, please send a note to info@makingvalueflow.com with several desired date/time options.

  • What is the difference between the Overview course and Introduction to Process Improvement?

    Introduction to Process Improvement leads to Certification as a Lean Six Sigma Yellow Belt and includes all of the Overview Course material plus much more. The Into course takes between 6 to 8 hours to complete the online material, exercises, and the live session. The Overview, White Belt course is intended as an awareness module and takes about 2 hours. It does not include a live session or as many lessons or exercises. After completion of the Overview course, you will receive a White Belt Training Certificate.

Instructor(s)

Senior Consultant

Stephen Turnipseed

The Deployment Champion for Chevron's Lean Six Sigma program, Steve initiated and expanded the methodology across the corporation's Global Upstream business units. A certified Master Black Belt and an experienced instructor that consistently receives 5 ratings, he has taught hundreds of people from basic overviews to certified facilitators. The Managing Director called Steve, "One of the best mentors in the corporation".

Reviews by Course Participants

5 star rating

Everyone in Business Needs to Take This Course!

Mark Russell

I've been in industry for more than three decades and have led countless projects from small design/installs to designing and implementing an entire theme pa...

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I've been in industry for more than three decades and have led countless projects from small design/installs to designing and implementing an entire theme park. This training has been eye-opening and very valuable. It's broken down into bite-sized lessons and videos that guide you step by step through various process improvement methods that you can apply immediately, and the timing for us is perfect because we've done exactly that with a project that we're developing now. For anyone who manages processes, whether in manufacturing or any other industry, this training will be of benefit. Steve's support is also amazing. He's very responsive to any questions that we have, and is always very well prepared for a training or planning meeting. We're excited to have Steve work with other teams within our organization, and we know the positive impact will be great. Steve truly does Make Value Flow!

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5 star rating

A Comprehensive Introduction to Improvement

Joseph Phillips

In my opinion, this course is the most comprehensive introduction to systematically improving the performance of processes available. It clearly defines proc...

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In my opinion, this course is the most comprehensive introduction to systematically improving the performance of processes available. It clearly defines processes, provides numerous examples, reviews the levels of processes, includes training exercises, and examples of employee involvement. The history of structured process improvement segment includes the 5 key principles, the 14 management principles of Toyota, Theory of Constraints, "The Goal" by Goldratt, Total quality management (TQM), statistical tools including W. Edward Deming's book, "Out of Crisis," PDCA (plan, do, check, and act), six sigma, including lean six sigma. Finally, it includes examples of improvements for a range of processes: physical, service, and measurement.

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5 star rating

Process Improvements = A Positive Impact to the Bottomline

Carolyn Ridley

I enjoyed this course as it is presented in "bite-size" pieces which allows a concept to sink in before moving to the next topic, keeping my attention. The ...

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I enjoyed this course as it is presented in "bite-size" pieces which allows a concept to sink in before moving to the next topic, keeping my attention. The presenter is articulate and professional. But what was most important to me was the quantifications of the positive, and potentially significant, impacts to the bottom line by understanding how to make even simple process improvements. Another take-away was how applicable the concepts in this training class are not only to my business (and daily life) but to any business. Well done - I am ready to take the next course!

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5 star rating

Practical Concepts, Tools and Techniques; Immediate ROI

Waleed Kopara

This Process Improvement training includes concepts, tools, and techniques that are practical, easy to understand and follow. The training participant will ...

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This Process Improvement training includes concepts, tools, and techniques that are practical, easy to understand and follow. The training participant will have an ROI immediately after applying the concepts learned.

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What you will gain

from completing our courses:

  • A valuable certificate or certification for your portfolio

  • Knowledge to participate on or lead an improvement team project

  • Ability to make improvements in your work area or to processes you are responsible for

Get the Knowledge You Need

Begin Your Process Improvement Journey Today